Optional specialist service
Claim Evidence Review
Review selected nutrition, health, cosmetic performance and child-use claims against relevant evidence for the finished product, intended users and exact wording.
- Ingredient Evidence
- An analytical report can establish the measured amount of a selected ingredient or nutrient.
- Claim Decision
- A claimed product benefit requires evidence relevant to the formulation, amount used and intended users. The review may support the claim, limit its wording or find it unsupported.
Review scope
From exact wording to a clear outcome.
Claim Under Review
Exact wording, intended market, presentation, product version and target population define the review scope.
Supporting Evidence
Relevant analytical reports, product studies and literature are evaluated for their quality and applicability. Ingredient-level evidence is not automatically transferable to a finished-product benefit.
Review Outcome
The review identifies supported wording and its limitations, any further evidence needed, or the reasons a claim is unsupported. Specialist review does not guarantee certification.
Specialist Deliverables
The optional dietitian service provides review comments, revision recommendations and signed documentation appended to the final report.
Review Responsibilities
The reviewer must have expertise relevant to the claim. The TrustLab review team performs the technical review and makes the final certification decision.
Claims already made on the reviewed product must have appropriate support or be revised before approval. Optional claim review does not make unsupported claims acceptable. Detection of an ingredient alone does not establish a finished-product benefit.
Specialist scope
A claim needs relevant evidence.
For food and supplements, optional Claim Evidence Review addresses selected nutrition and health claims. Gloria Lai and Catherine Harris are external dietitian reviewers. Their role is to interpret nutrition information and review food and supplement benefit claims. Cosmetic and child-use claims require specialists with relevant expertise.
Nutritionist Label Review is also optional and separate. Basic Label Accuracy checks the label against submitted documents for consistency only; it does not establish product benefits.
Specialist Scope and Evidence
Claims already made on the reviewed product need appropriate support or revision before approval. Core label checks do not, by themselves, establish every claimed benefit. Ingredient detection, a professional signature or softer wording alone does not establish finished-product efficacy.
Confirm the relevant specialist expertise and evidence questions before formal review. Nutrition, toxicology and regulatory questions require expertise appropriate to their subject.
- Specify the finished product, formulation, dose or exposure, intended users, market and exact wording.
- Evaluate the quality and relevance of analytical evidence, studies and literature, including limits on extrapolating ingredient studies.
- Identify supported or limited wording, unsupported claims and any further evidence needed.
Next step